You can check your order status anytime from www.boutiqueottoman.com/track page with your order number and billing email address. Here is explanations for statuses;

  • Processing: Your order payment is completed. Will be forwarded to jeweler.
  • Preparing: Your order forwarded to our workshop and preparing now. Please note that due to your selection, some handmade products can takes up to 15 business days to prepare.
  • Packing: Your order is ready at operation center. Once last quality check completed and approved, your order will dispatch.
  • Shipped: Your order label is created. You will get your order in 1-4 business days. If you see on courier system as Label Created, it means your package is ready and waiting for collection by Courrier. 
  • Delivered/Completed: Your package is delivered to your provided address.


Due to COVID-19 Pandemic worldwide we have some difficulties to complete orders as regular timeframes. Please be sure of that we are working only with express couriers and fastest services. As well as for our health and your health we have to add additional security steps to our workflows like UVC Disinfection and partial work groups. However you can be sure of that all orders are under Boutique Ottoman Inc. warranty since it will be delivered to you. We are working hard to supply you great pieces securely. Thank you for your patience and understanding. Tracking code shipment number fedex tnt ups dhl 


You will also get notified by email for each statuses. 



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